E-commerce Warehouse Customer Service Representative
Work Location : Santa Rosa, Laguna
Job Description:
- 1. Answer customer calls and assist customers in handling abnormalities. 2. Actively check the goods and complete the order signing. 3. Track the abnormality of the outbound goods and complete the abnormal handling, including the damage and loss of the goods, etc. 4. Responsible for handling various complaints about abnormalities from customers and assisting in solving all. 5. Dedicated person to handle abnormalities sent by customers from time to time and assist in completing and reverting back to customer. 6. Assist the warehouse operators to complete the order for operation errors and follow up and deal with it. 7. For customer who did not receive the return order after signing, assist the outlet to find and solve it.
E-commerce Warehouse Inbound Staff
Work Location : Santa Rosa, Laguna
Job Description:
- 1. There are external goods that need to be unloaded, use warehouse equipment to unload the goods, and count the quantity and category of the arrived goods. 2. Operate the system after confirmation, so that the physical goods and systems are correctly stored in the warehouse. 3. Assist in handling other warehouse affairs.
Warehouse Packing Staff
Work Location : Santa Rosa, Laguna
Job Description:
- 1. Use warehouse on-site equipment to pack goods that need to be delivered out of the warehouse. 2. Assist in handling other warehouse operations.
Warehouse Picking Staff
Work Location : Santa Rosa, Laguna
Job Description:
- 1. Need to pick goods according to the quantity and category of the order. 2. The quantity of each task needs to be counted and handed over to the next process for packaging.
E-commerce Warehouse Staff (Outbound)
Work Location : Santa Rosa, Laguna
Job Description:
- 1. Need to use on-site equipment to scan the packages one by one after receiving the packages from the previous process before the outbond delivery. 2. According to the loading plan, load the goods by yourself.